Privacy Policy DLabs sp. z o.o.

This information was prepared in compliance with the GDPR – the General Data Protection Regulation.

The data Controller is DLabs spółka z ograniczoną odpowiedzialnością, with its registered office in Gdańsk (80-261), ul. Gen. de Gaulle’a 3a/2, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court Gdańsk-Północ in Gdańsk, VII Commercial Division of the National Court Register under KRS number: 0000590695; NIP: 5851472747; REGON: 363188057. Data protection is carried out in accordance with the requirements of generally applicable laws, the storage takes place on secured servers.

1. PROCESSING OF PERSONAL DATA

We process your personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and the regulations in force in the country where the data are collected.

2. YOUR RIGHTS AS A DATA SUBJECT

  1. The right to request access to your personal data including the right to receive a copy of your data (Article 15 of the GDPR or – if applicable – Article 13 (1) (f) of the GDPR).
  2.  The right to erase your personal data (Article 17 of the GDPR).
  3. The right of rectification (Article 16 of the GDPR).
  4. The right to restrict processing of your personal data (Article 18 of the GDPR).
  5. The right to transfer personal data (Article 20 of the GDPR).

Furthermore, you have the right to:

  • object to the processing of your data at any time:
    • on grounds relating to your particular situation – regarding the processing of your personal data in accordance with Article 6 (1) (f) of the GDPR (i.e. based on the legally justified interests realised by us), including profiling (Article 21 (1) of the GDPR);
    • if the personal data are processed for direct marketing purposes including profiling, within the scope in which the processing is related to such direct marketing (Article 21 (2) of the GDPR).

Please contact us if you want to exercise your rights by sending a message to the following e-mail address: rodo@dlabs.ai or by post to the following address: DLabs sp. z o.o. ul. Gen. de Gaulle’a 3a/2, 80-261 Gdańsk, Poland.

If you believe that your data are processed unlawfully, you can file a complaint to the authority competent for personal data protection.

3. LEGAL BASIS AND PURPOSE FOR PERSONAL DATA PROCESSING

You will find detailed information on the processing of your data depending on your activities in the table below:

1. Contacting us (e.g. making an inquiry, scheduling a call)

What for?

processing of your inquiries or requests

On what basis?

contract or actions taken at your request to conclude it (Article 6 (1) (b) of the GDPR) – if your inquiry or request concerns a contract that we are or may be a party to

our legitimate interest in processing your data to communicate with you (Article 6 (1) (f) of the GDPR) – if your inquiry or request is not related to the contract

For how long?

for the duration of the contract binding us or - if the contract is not concluded - 18 months

18 months or until we accept your objection to the processing *

furthermore, your data will be processed until the expiry of the period during which redressing is possible – by you or us (more information on this subject can be found in the last table of this section)

What happens if you do not provide your data?

we will not be able to respond to your inquiry or request

* depending on whichever is applicable in that case and whichever takes place sooner.

2. Using our services

What for?

implementation of the contract for the provision of services

On what basis?

contract for the provision of services (Article 6 (1) (b) of the GDPR)

our legal obligation to process your personal data (Article 6 (1) (c) of the GDPR)

For how long?

for the duration of the contract

until the legal obligation related to accounting ceases to apply

furthermore, your data will be processed until the expiry of the period during which redressing is possible – by you or us (more information on this subject can be found in the last table of this section)

What happens if you do not provide your data?

you will not be able to use our services

3. Conducting our marketing activities (including sending our newsletter)

What for?

sending of marketing information, especially special offers and information about our services


On what basis?

our legitimate interest in processing your data for direct marketing purposes (Article 6 (1) (f) of the GDPR)

Your consent to receiving messages about our services and special offers (Article 6 (1)(a) of the GPDR)

For how long?

until we accept your objection to the processing or you consent to receiving messages about our services and special offers*

until you withdraw your consent – remember, you can withdraw your consent at any time. Data processing until you withdraw your consent is compliant with the law.

furthermore, your data will be processed until the expiry of the period during which redressing is possible – by you or us (more information on this subject can be found in the last table of this section)

What happens if you do not provide your data?

you will not be able to receive our marketing materials, including the information on our special offers

* depending on whichever is applicable in that case and whichever takes place sooner.

4. Browser settings and other similar activity allowing for marketing activities

What for?

direct marketing, which consists of displaying personalised advertisements (for more information on that topic read the "Profiling" and "Cookies Policy" sections of the Privacy Policy)

On what basis?

our legitimate interest consisting in the processing of data for the purpose mentioned above (Article 6 (1) (f) of the GDPR)

For how long?

until you delete the cookies used for marketing purposes or until their validity expires*

What happens if you do not provide your data?

you will not receive suggestions of products or services which you may be interested in

* depending on whichever is applicable in that case and whichever takes place sooner.

5. Browser settings and other similar activity allowing for analytical activities

What for?

analysis of how you use and navigate the website, to adapt it to the needs and behaviour of Users (for more information on that topic, read the "Analytical Activities" and "Cookies Policy" sections of the Privacy Policy)

On what basis?

our legitimate interest consisting in the processing of data for the purposes mentioned above (Article 6 (1) (f) of the GDPR)

For how long?

until you delete the cookies used for analytical purposes or until their validity expires*

What happens if you do not provide your data?

we will not take your preferences regarding the use of the website into consideration when developing it further

* depending on whichever is applicable in that case and whichever takes place sooner.

6. Taking part in the recruitment process

What for?

taking your application into consideration and including the data you provided in the recruitment process

On what basis?

actions taken at your request to conclude a contract (Article 6 (1) (b) of the GDPR)

If your application includes data that is not necessary for the recruitment process - Your consent (Article 6 (1)(a) of the GPDR)

For how long?

until the recruitment process under which you sent your application ends

until you withdraw your consent (remember, you can withdraw your consent at any time. Data processing until you withdraw your consent is compliant with the law) or until the recruitment process ends

furthermore, your data will be processed until the expiry of the period during which redressing is possible – by you or us (more information on this subject can be found in the last table of this section)

What happens if you do not provide your data?

we will not be able to include your application in the recruitment process

we will only take into account those data necessary for the recruitment process

* depending on whichever is applicable in that case and whichever takes place sooner.

7. Taking action or refraining from taking action which may result in claims related to the website or our services

What for?

determination, exercising or defence of claims related to the concluded contract or services provided

On what basis?

our legitimate interest consisting in the processing of data for the purpose indicated above (Article 6 (1) (f) of the GDPR)

For how long?

until the redress period expires or until we accept your objection to the processing *

What happens if you do not provide your data?

no possibility to determine, assert or defend claims

* depending on whichever is applicable in that case and whichever takes place sooner.

4. WHAT DATA DO WE COLLECT?

The controller processes different personal data depending on the purpose and legal basis of the processing only to the extent necessary to achieve a defined purpose

  1. message through the contact form: e-mail address, telephone number and all other information provided by you in the message
  2. sending newsletters, business information and e-books: name and surname, e-mail address, telephone number
  3. recruitment: the e-mail address from which the message was sent and and all other information provided by you in the message
  4. business cooperation: e-mail address, address, data of your company, phone number, bank account number (for payment processing), data of contact persons from your company

5. PROFILING

As part of the website, we conduct profiling activities – this takes place only if you allow it. Profiling is based on an automatic evaluation of what products or services you may be interested in, using information about the content you display. Thanks to this, product or service advertisements displayed as a part of the Internet services you use will be more suited to you and to your needs.

The kind of profiling we carry out does not lead to making decisions which would have legal effects for you or would affect you in any similarly relevant way.

6. ANALYTICAL ACTIVITIES

As part of the website operations, we conduct analytical activities aimed at increasing its intuitiveness and accessibility – this takes place if you allow such activities. As part of the analysis, we will take the way you navigate the website into consideration, for example, how much time you spend on a given webpage, or which places of the website you click on. That way, we can customise the layout and appearance of the website and the content we post on it to suit the needs of Users.

7. DATA SAFETY

While processing your personal data, we use organisational and technical measures which comply with the relevant provisions of law, including encrypting the connection with the use of an SSL certificate.

8. PERSONAL DATA RECIPIENTS

We use the services of external entities which support us in running our business. We entrust them with the processing of your data – these entities process data only only upon our documented request.

Below, you will find a list of recipients of your data:

ACTIVITY

DATA RECEIVERS

DATA TRANSMISSION OUTSIDE THE EUROPEAN UNION

every activity related to the website

messaging software provider

yes – the USA **

provider of software to collect user consents and preferences for cookies

does not take place

persons cooperating with us under civil law contracts, supporting our current activities

does not take place

provider of software for creating and managing content on websites

yes – the USA **

blog platform provider

yes – the USA **

hosting provider

does not take place

contacting us (e.g. making an inquiry, scheduling a call)

CRM software provider

yes – the USA **

appointment scheduling software provider

yes – the USA **

provider of a contact form creation tool

yes – the USA **

entity providing a workflow automation tool

yes – the USA **

entity providing an e-mail campaigns management tool

does not take place

messaging software provider

yes – the USA **

persons cooperating with us under civil law contracts, supporting our current activities

does not take place

video communication software provider

yes – the USA **

entity providing a meeting recording, transcription, and summarization software

yes – the USA **

provider of artificial intelligence-based solutions, including chatbot

yes – the USA **

provider of software for creating and managing content on websites

yes – the USA **

blog platform provider

yes – the USA **

social media platforms

yes – the USA **

entity providing business information about companies

yes – the USA **

hosting provider

does not take place

cloud service provider

yes – the USA **

using the website with settings allowing for conducting marketing activities

entity providing marketing services

yes – the USA **

CRM software provider

yes – the USA **

using the website with settings allowing for conducting analytical activities

entity allowing for conducting analytical activities on the website

yes – the USA **

CRM software provider

yes – the USA **

using our services

CRM software provider

yes – the USA **

entity providing an e-mail campaigns management tool

does not take place

messaging software provider

yes – the USA **

entity providing a workflow automation tool

yes – the USA **

persons cooperating with us under civil law contracts, supporting our current activities

does not take place

video communication software provider

yes – the USA **

provider of artificial intelligence-based solutions, including chatbot

yes – the USA **

provider of software for creating and managing content on websites

yes – the USA **

entity providing business information about companies

yes – the USA **

hosting provider

does not take place

cloud service provider

yes – the USA **

conducting our marketing activities (including sending our newsletter)

CRM software provider

yes – the USA **

entity providing e-mail messaging services

yes – the USA **

entity providing marketing research and messaging services

does not take place

entity providing an e-mail campaigns management tool

does not take place

marketing and sales automation platform provider

yes – the USA **

messaging software provider

yes – the USA **

persons cooperating with us under civil law contracts, supporting our current activities

does not take place

provider of artificial intelligence-based solutions, including chatbot

yes – the USA **

provider of software for creating and managing content on websites

yes – the USA **

blog platform provider

yes – the USA **

social media platforms

yes – the USA **

provider of lead generation and marketing automation software

does not take place

entity providing business information about companies

yes – the USA **

hosting provider

does not take place

cloud service provider

yes – the USA **

taking part in the recruitment process

CRM software provider

yes – the USA **

entity providing an e-mail campaigns management tool

does not take place

entity providing a workflow automation tool

yes – the USA **

messaging software provider

yes – the USA **

persons cooperating with us under civil law contracts, supporting our current activities

does not take place

video communication software provider

yes – the USA **

hosting provider

does not take place

cloud service provider

yes – the USA **


In addition: competent public authorities within the scope in which we are obliged to make data available to them.

9. DATA RECIPIENTS OUTSIDE THE AREA OF THE EUROPEAN UNION

** For the above reasons, your personal data may also be processed by entities outside the European Union. An adequate level of protection of data processing, including through the use of appropriate security measures, is ensured by the standard data protection clauses adopted by the Commission, referred to in Article 46 (2) (c) of the GDPR.

10. COOKIES POLICY

In any case, when you visit websites belonging to DLabs Sp. z o.o. (“Pages”) and you use our mobile applications, DLabs servers automatically collect information about the use of the Sites. This information includes, among others: (i) the domain name and host from which you access the Internet, (ii) the IP address of the computer or Internet service provider you use, (iii) the operating system used (e.g., Mac OS, Windows) (iv) the browser used and its version (e.g. Mozilla Firefox, Internet Explorer, Opera), (v) the name of the website that redirected you to us, (vi) the type of device you use. The above information allows us to determine your habits related to browsing the pages, the content you are interested in and the specific websites you are entering. It also allows us to set dates of visits to our websites, browsing paths and time devoted to individual subpages.

Cookies

Just like other commercial websites, we can send to your device one or several “cookies” (small text files sent to your browser, they can be stored on your device so that we can recognize you when you revisit us). In particular, we use two categories of cookies:

  1. session cookies (which are automatically deleted when you close your browser, we use them mainly to determine the status of users of our services so that our users have access to pages visible only to them in connection with the use of our websites or services: the session cookie is assigned in the user’s login process and deleted at logout)
  2. permanent cookies (which also remain after closing the browser and can be
    deleted manually).

We may also receive information about you also when you enter our website using the appropriate link located on the third party’s website. The above persons may provide us with contact details and information collected in “cookies” used on their websites. Third parties use session IDs to help you navigate our Sites. Please note that using “cookies” by third parties is not covered by this Policy. We do not have access to or control over these “cookies”.

On this website, cookies are used for the following purposes:

  • remembering your session 
  • collecting statistical data 
  • collecting marketing data
  • making the functions of the website available

Detailed information about the cookies used on our website, including their function and validity period can be found here: https://dlabs.ai/cookie-declaration/.

To set your preferences regarding the use of cookies by our website, use the widget available at the bottom left corner of the screen.

By using the appropriate options of your browser, you can, at any time:

  • delete cookies,
  • block the use of cookies in the future.

In these cases we will no longer process them.

Cookies for our domains allow you to:

– sharing some content (requiring logging in) without having to log in each time after each session
– automatic rerouting of people who have already logged in once
– a better serving of ads
– adjusting the content to the user

In Cookies for our domains:
– information about the user is encoded (GUID) in a way that allows its
identification only through our server
– we do not save any data in an explicit manner

We use third-party cookies to provide services such as newsletter subscriptions, text conversations, behaviour analysis, remarketing, etc.

DLabs sp. z o.o. conducts remarketing campaigns with support of Google AdWords and Facebook. More info about „opt out” of Google’s use of cookies is described under the following address: www.google.com/settings/ads

Cookies settings

By enabling the option of accepting cookies in your browser settings, you agree to the use by DLabs sp. z o.o. cookies in relation to you. If you do not agree to the use by DLabs sp. z o.o. cookies, you can block them by selecting the appropriate option in your browser settings or by using the widget available at the bottom left corner of the screen. Please, remember, however, that if you decide not to accept our “cookies”, you will not be able to use all our functionalities; We also do not guarantee that our services and Sites will work optimally.

All popular Internet browsers allow cookies to be created by default. However, the user has the full ability to manage to allow and to block their creation, both:
– globally – all cookies
– collectively – only third-party cookies
– selectively – Cookies for each domain are set separately.

Do we process your personal data automatically (including profiling) in a way that affects your rights?Your data can be processed in an automated way, including in the form of profiling to select the appropriate recipients of commercial information, for statistical and marketing purposes. The kind of profiling we carry out does not lead to making decisions which would have legal effects for you or would affect you in any similarly relevant way.

You can adjust your browser settings and express opposition to profiling. Below are the links to the instructions of the most popular browsers:
Mozilla Firefox: https://support.mozilla.org/pl/kb/ciesteczka [link]
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Opera: https://help.opera.com/pl/latest/security-and-privacy/
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Website Security Services & Vulnerabilities Reports

We do not accept offers of website security services nor vulnerabilities reports from Whitehat hackers, and we do not provide any remuneration for reporting risk or potential data breaches unless performing such action was firstly agreed with DLabs.AI.

 

Other important links: